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Customer Service Training Program
03/03/2025

Customer Service Training Program

In today’s highly competitive business environment, client service plays a crucial role as a strong connection between businesses and their clients. A professional and dedicated client service team hence greatly contributes to business success via providing comprehensive experience and well accepted satisfaction to clients, creating a competitive advantage for the company. Recognizing this importance, Hai Phong Port organizies an internal training program on client service, equipping employees with the necessary knowledge, skills, and methodological approach to best meet customer needs. 
Maiden Voyage Ceremony: New Route Connecting Beibu Gulf Port - Port of Hai Phong - Kolkata Port
19/02/2025

Maiden Voyage Ceremony: New Route Connecting Beibu Gulf Port - Port of Hai Phong - Kolkata Port

On 18 February 2025 at Tan Vu Terminal - Port of Hai Phong (PHP), Vietnam Maritime Corporation (VIMC) and Guangxi Beibu Gulf International Port Group celebrate maiden voyage of a new service route connecting Beibu Gulf Port (Guangxi, China) - Port of Hai Phong (Hai Phong, Vietnam) - Kolkata Port (India). This event marks a significant milestone in the regional maritime industry, opening strategic connections and fostering robust trade development between Vietnam, China, and India. 
'ENHANCING CLIENT SERVICE EXCELLENCE' SEMINAR
08/02/2025

'ENHANCING CLIENT SERVICE EXCELLENCE' SEMINAR

Immediately on the first back-to-work week after 2025 Lunar New Year holiday, Port of Hai Phong organised "Enhancing Client Service Excellence" seminar among prominent activities lead and coordinated by Chairman and General Director, with all department heads, center directors, and member companies' general managers attendances.
Free Storage Policy and Operation schedule at Port of Hai Phong during Lunar New Year 2025
23/01/2025

Free Storage Policy and Operation schedule at Port of Hai Phong during Lunar New Year 2025

Centralized Client Service Center: A Strategic Advancement in Enhancing Port of Hai Phong’s Service Quality
17/12/2024

Centralized Client Service Center: A Strategic Advancement in Enhancing Port of Hai Phong’s Service Quality

To respond to the growing demands and diverse requirements from clients, as well as elevate current standard services to precisely customised level, Port of Hai Phong Joint Stock Company ( Hai Phong Port) officially inaugurated its Client Service Center (CSC) on November 15, 2024. This milestone marks a significant transformation in Hai Phong Port customer-centric strategy, reaffirming its pivotal role in the whole Vietnam national port system.
Prime Minister Pham Minh Chinh conducted on-site inspection of seaport projects No. 3, 4, 5 and 6 at Hai Phong International Gateway Port
16/05/2023

Prime Minister Pham Minh Chinh conducted on-site inspection of seaport projects No. 3, 4, 5 and 6 at Hai Phong International Gateway Port

On the afternoon of May 13, 2023, Politburo member, Prime Minister Pham Minh Chinh conducted on-site inspection of seaport projects No. 3, 4, 5 and 6 at Hai Phong International Gateway Port and construction project of passenger Terminal T2 – Cat Bi International Airport. He was accompanied by the members of the Party Central Committee: Mr. Nguyen Chi Dung, Minister of Planning and Investment; Mr. Nguyen Van Thang, Minister of Transport; Mr. Nguyen Van Hung, Minister of Culture, Sports and Tourism; Mr. Nguyen Hoang Anh, Chairman of the Committee for Management of State Capital at Enterprises; Senior Lieutenant General Mr. Vu Hai San, Deputy Minister of National Defense and leaders of central ministries and sectors.
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