In today’s highly competitive business environment, client service plays a crucial role as a strong connection between businesses and their clients. A professional and dedicated client service team hence greatly contributes to business success via providing comprehensive experience and well accepted satisfaction to clients, creating a competitive advantage for the company. Recognizing this importance, Hai Phong Port organizies an internal training program on client service, equipping employees with the necessary knowledge, skills, and methodological approach to best meet customer needs. 

On 18 February 2025 at Tan Vu Terminal - Port of Hai Phong (PHP), Vietnam Maritime Corporation (VIMC) and Guangxi Beibu Gulf International Port Group celebrate maiden voyage of a new service route connecting Beibu Gulf Port (Guangxi, China) - Port of Hai Phong (Hai Phong, Vietnam) - Kolkata Port (India). This event marks a significant milestone in the regional maritime industry, opening strategic connections and fostering robust trade development between Vietnam, China, and India. 

Immediately on the first back-to-work week after 2025 Lunar New Year holiday, Port of Hai Phong organised "Enhancing Client Service Excellence" seminar among prominent activities lead and coordinated by Chairman and General Director, with all department heads, center directors, and member companies' general managers attendances.

During Lunar New Year holiday period, Port of Hai Phong maintains 24/7 service to ensure thorough operation and serve clients at...

To respond to the growing demands and diverse requirements from clients, as well as elevate current standard services to precisely customised level, Port of Hai Phong Joint Stock Company ( Hai Phong Port) officially inaugurated its Client Service Center (CSC) on November 15, 2024. This milestone marks a significant transformation in Hai Phong Port customer-centric strategy, reaffirming its pivotal role in the whole Vietnam national port system.